missionastronaut

Most commonly asked questions

We Typically require 3-4 business days to process orders.

Once your order has been processed and shipped, you will receive a tracking number via email.

You can use this tracking number to monitor the status of your delivery through FEDEX.COM

To track your order status:

Track my order status

While our products undergo rigorous quality control measures, we acknowledge that occasional issues may occur. Our priority is to swiftly resolve any concerns you encounter. Our standard warranty covers products for up to 60 days from the date of purchase for manufacturer defects.

For matters arising after this period, each case is evaluated individually, but rest assured, we are committed to finding a satisfactory solution. Should you require assistance with a warranty claim, please don’t hesitate to reach out to our dedicated team.

We’re here to ensure your satisfaction with our products.

EMAIL OUR HELPDESK: help@missionxv.com

All sales are final, however, in certain circumstances where a product requires a refund, there will be a 15% restocking fee deducted from the refunded amount. This is subject to approval and must be authorized via email (sales@missionxv.com).

>SHIPPING POLICY

Yes, we offer wholesale pricing for bulk orders.

Please contact our sales team at sales@missionxv.com for more information on wholesale discounts and pricing.

Stay up-to-date with real-time product releases and exciting updates on our latest projects by joining our vibrant Facebook community group.

Follow us here:

 

Most commonly asked questions

We Typically require 3-4 business days to process orders.

Once your order has been processed and shipped, you will receive a tracking number via email.

You can use this tracking number to monitor the status of your delivery through FEDEX.COM

To track your order status:

Track my order status

While our products undergo rigorous quality control measures, we acknowledge that occasional issues may occur. Our priority is to swiftly resolve any concerns you encounter. Our standard warranty covers products for up to 60 days from the date of purchase for manufacturer defects.

For matters arising after this period, each case is evaluated individually, but rest assured, we are committed to finding a satisfactory solution. Should you require assistance with a warranty claim, please don’t hesitate to reach out to our dedicated team.

We’re here to ensure your satisfaction with our products.

EMAIL OUR HELPDESK: help@missionxv.com

All sales are final, however, in certain circumstances where a product requires a refund, there will be a 15% restocking fee deducted from the refunded amount. This is subject to approval and must be authorized via email (sales@missionxv.com).

>SHIPPING POLICY

Yes, we offer wholesale pricing for bulk orders.

Please contact our sales team at sales@missionxv.com for more information on wholesale discounts and pricing.

Stay up-to-date with real-time product releases and exciting updates on our latest projects by joining our vibrant Facebook community group.

Follow us here:

 

MXV PRODUCT SUPPORT.

To contact our help desk, simply click the button below. Kindly include your order number, details of the issue or question, and attach any relevant pictures if applicable. Please allow 2-3 days for us to respond to your inquiry.

Email Help Desk

Help@missionxv.com

General Inquiries.

Whether you have questions about product drops, wholesale inquiries, purchasing assistance, or general inquiries, feel free to email us at sales@missionxv.com. We’re here to assist you with any queries you may have.

Email General Inquiries

sales@missionxv.com

MXV PRODUCT SUPPORT.

To contact our help desk, simply click the button below. Kindly include your order number, details of the issue or question, and attach any relevant pictures if applicable. Please allow 2-3 days for us to respond to your inquiry.

Help@missionxv.com

Email Help Desk

General Inquiries.

Whether you have questions about product drops, wholesale inquiries, purchasing assistance, or general inquiries, feel free to email us at sales@missionxv.com. We’re here to assist you with any queries you may have.

sales@missionxv.com

Email General Inquiries

CUSTOMER SERVICE PORTAL

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CUSTOMER SERVICE PORTAL

Penter your password from our customer service reps.

ACCESS NOW

TRACK MY ORDER

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TRACK MY ORDER

Click here to view your order status

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