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Most commonly asked questions

Mission XV ONLY ships with FEDEX from our warehouses in Canada and the United States.

Our flat rate shipping costs below:

  • $10 Canada
  • $10 USA
  • $35 International

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We currently accept most major credit cards, electronic mail transfers (Canada), wire transfers for wholesale orders. All sales are final.

We ship out of Canada and the United States. We use Fedex Priority for all shipments with signed adult signature requirements. We do not ship to P.O. boxes. View shipping policy.

Please allow 2-3 business days for processing once an order has been placed. You can track your status by heading over to our order tracker or contact form.

Tracking numbers will be automatically sent to your email once your order has been sent. Emails will be sent through FEDEX.COM.

We apologize that you are having issues with your product, please fill out our servicing form and we’ll reply back to you right away! Hardware issues.

Yes, we offer competitive pricing, great support and fast shipping to our wholesale clients. To apply for a wholesale account, please fill in our wholesale application.

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Beware of counterfeits

Mission XV ensures that every product that we make are the exact same as intended to the consumer. We have had reports of consumers experience shorting, leakages and overheating issues with their hardware due to using MISSION XV clones. Always purchase directly from MISSION XV or from a reputable dealer to avoid issues. 

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